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How kicauwin99 Handles Your Personal Data

When you open an account with kicauwin99, we collect only what we need to run your wallet, process your DANA, OVO, or GoPay transactions, and keep your account secure.

Account data protectionDANA, OVO, GoPay transaction privacyYour data access rightsCookie and device dataContact us to update or delete

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HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your account security and the privacy of your payment activity are handled through specific technical and process controls. Here is how each area works in practice.

Cookies and Device Tracking

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay. You can clear these from your browser settings at any time without losing your account.

Payment Data Security

DANA, OVO, and GoPay transaction references are stored in encrypted form. No full wallet credentials are held on our side — the payment apps handle authentication on their own servers.

Account Access and OTP

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact us immediately via live chat so we can freeze the session and review activity.

Data Retention and Deletion

We keep your account records for the period required under applicable local law. After that window, records are deleted or anonymised. You can request early deletion via Account Settings if your account is closed.

What We Collect and Why

kicauwin99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in three clear categories. First, account registration data: your name, email address, and the mobile number you use to receive OTP verification. Second, payment data: when you deposit or withdraw via DANA, OVO, or GoPay, we log the transaction reference, amount, and wallet

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identifier — enough to confirm the transfer and resolve any dispute, nothing beyond that. Third, device and session data: your IP address, browser type, and session timestamps help us detect unusual login activity and protect your account from unauthorised access. We do not sell your personal
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data to third parties. We do not share your payment details with any party outside the processing chain required to complete your DANA, OVO, or GoPay transaction. Data retention follows the period required by applicable law in supported regions; once that period ends, we delete or
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anonymise your records. If you are based in Makassar or anywhere else in Indonesia, the same data rules apply to your account. Availability of our services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the live chat icon in your account dashboard to raise a data query directly with our support team. Available around the clock for account and privacy questions.

Email Privacy Request Send a written data access or deletion request to our support email. Include your registered mobile number so we can verify your identity before acting on the request.

In-Account Request Form Log into your kicauwin99 account, go to Account Settings, and use the Privacy Request option to submit a data review, correction, or removal request directly.

Your Privacy Questions, Answered Directly

These are the questions we actually get from account holders about how their data is used, stored, and managed on kicauwin99. If your question is not here, reach us via live chat from your account dashboard.

We store your registration details, your OTP-verified mobile number, session logs, and transaction references for your DANA, OVO, or GoPay activity. No payment credentials are stored directly.

We do not sell your data. We only share transaction references with the payment processor needed to complete your DANA, OVO, or GoPay transfer. No marketing data sharing.

Log into your account, go to Account Settings, and use the Privacy Request form. Alternatively, email our support team with your registered mobile number for identity verification.

Yes. Submit a deletion request through Account Settings or via email after closing your account. We process requests within the timeframe required by applicable local law.

We use session cookies for login continuity and preference cookies to remember your wallet option. You can clear them via your browser without any effect on your account balance or history.

Transaction references are retained for the legally required period, then deleted or anonymised. No payment credentials are kept after the mandatory retention window closes.

How kicauwin99 Handles Your Personal Data

Data Handling, Cookies, and Account Security

Cookies and Device Tracking

Payment Data Security

Account Access and OTP

Data Retention and Deletion

Reach Us About Your Data

Your Privacy Questions, Answered Directly

01 What personal data does kicauwin99 store about me?

02 Does kicauwin99 share my data with third parties?

03 How do I request a copy of my data?

04 Can I ask kicauwin99 to delete my account data?

05 How does kicauwin99 use cookies?

06 What happens to my DANA or GoPay data if I close my account?

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