Reference

What You Agree To When You Open an Account

These terms set out the rules that apply when you create and use a kicauwin99 account, including how your wallet, deposits via DANA, OVO, or GoPay, and access to the lobby are governed. Access is available where local law in Indonesia permits.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useJurisdiction-dependent accessUpdated terms take effect on noticeContact support for any clause questions
kicauwin99 What You Agree To When You Open an Account
HOW WE HANDLE IT

Account Security and Data We Hold

We collect only the account information needed to verify your identity, process wallet transactions through DANA, OVO, or GoPay, and maintain a secure session on your device. Data is stored with encryption and is not shared with third parties outside what is required to process payments or comply with applicable law. You have the right to request a copy of the data we hold on your account, and to ask us to correct or remove it where permitted. Cookie use on kicauwin99 is limited to session management and basic analytics — no advertising cookies are dropped without your consent.

Data Retention

We retain account and transaction records for as long as required by applicable law or active account status. You may request deletion once your account is fully closed.

Account Security

Every login is protected by OTP verification sent to your registered number. Never share your PIN or OTP with anyone, including our support team — we will never ask for it.

Cookie Policy

Session cookies keep your lobby and wallet state active during play. Analytics cookies are anonymised. You can manage cookie preferences through your browser settings at any time.

Contact for Changes

To update your registered details, request data access, or raise a terms concern, contact support via live chat or email. Identity verification may be required before changes take effect.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Reach the support team directly through the live chat window in your account dashboard. Available around the clock for clause questions and account-related concerns.

Email Support

Send a written query to our support address if you need a documented response about a specific term, wallet rule, or account restriction notice.

Account Help Page

The account help section covers common terms questions — wallet verification steps for DANA and OVO, account ownership rules, and how to request a terms clarification.

Your Questions About These Terms

Common questions about what these terms mean for your account, your wallet access, and your rights as a kicauwin99 account holder in Indonesia.

Yes. All wallet transactions — whether through DANA, OVO, or GoPay — are covered by these terms. The deposit and withdrawal rules in this document apply to every payment method available on your account.

We will always post a notice before updated terms take effect. Continuing to use your account after a notice is posted means you have accepted the revised version. You may close your account if you do not agree.

A breach — such as sharing your account or attempting to manipulate game results — may result in your account being restricted or permanently closed. Wallet balances may be reviewed before any funds are released.

Contact our support team via live chat or email with your account details. We will verify your identity and send your data summary. The process typically takes a few business days to complete.

Access depends on local law and the eligible region you are in. We recommend verifying whether online wagering is permitted in your area before opening an account or making any wallet transactions.

No. Accounts are for personal use only. Sharing, transferring, or allowing another person to operate your account is a breach of these terms and may result in immediate account suspension.